Professional

Manager of Communications and RezNet Services, Computing Services

The University of Western Ontario

Manage Western’s primary Internet Service Provider in residence (RezNet). Responsible for internal and external communications; including print publications, web content, and online advertising. Actively participate in departmental web projects in areas of requirements analysis, project management, content production and user interface design. Develop consistent benchmarks and measurement procedures to evaluate RezNet’s service model.

Media and Operations Coordinator | RezNet, Housing and Ancillary Services

The University of Western Ontario

Responsible for internal and external communications, including content for the RezNet website, customer surveys, print and online advertisements for recruitment and computer security best practices. Operations responsibilities include conducting candidate interviews and hiring, providing senior level customer service in-room and hotline support.